Process management consulting
1. Consulting for single process management
Do you want to know how your processes operate? Do your existing processes have to be optimised? Do you need support for the identification and description of single processes?
Our solution:
- Identification & description of processes
- Optimisation and implementation of processes
- Definition of key performance indicators (KPIs) and process controlling
- Process evaluation & audits
- Process documentation (process handbook)
Example: process life cycle
Special facts:
Consulting projects are started individually – integration of customer-specific process management tools and templates is possible – optional: process coaching and change management for support
2. Consulting for multi-process management
Process management is scattered throughout your company. Do you miss the organisational and methodological framework for process management on the macro level? Do you want to manage your company via business processes?
Our solution:
- Identification, description, optimisation & implementation of the process map
- Integration of key performance indicators (KPIs) for processes into the balanced scorecard of your company
- Establishment of a suitable process organisation model
- Introduction/stabilisation of activity-based costing in your company
- Evaluation of multi-process management
Example: process map
Special facts:
Best practice approach for process management – application of simple tools – optional: only partial analysis of the business model (benefit analysis, value chain model / process map and effectiveness model)
3. Process management implementation
Process management is scattered throughout your company. The approaches towards process management as well as the corresponding know-how levels differ. Do you want to establish a consistent process management standard in your company?
Our solution:
- Development of a consistent methodology and organisation model for process management (strong – weak matrix)
- Definition and implementation of process management standards
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Training of the process management experts
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Planning and kick-off of the continuous improvement process for process management
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Design of the necessary change process and implementation of the process management system
Special facts:
Adjustment of the approach to the specific situation of the customer – implementation by means of an implementation project – optional: process coaching for support